Frequently Asked Questions

Undoubtedly, we are a legitimate pharmacy that sells prescription drugs online. Our license number is WLF20B2022DL000134, WLF21B2022DL000133.

You can choose to unsubscribe by clicking the link in the promotional email's bottom. You can also email info@kasopharmaceuticals.com, or user@kasopharmaceuticals.com with your request to be removed from our mailing list, and we'll take care of it within 5 working days.

Once a particular mobile number has been used to open an account, that number cannot be altered once that account has been opened. 

Please open a new account with the new number if you want to place an order. Contact us if you require further support, and one of our employees would be glad to assist you.

Kaso Pharmaceuticals makes an effort to deliver medications as quickly as feasible. Subject to medicine availability and the delivery pin code, the delivery timescales are apparent at the time of order placement. Please be aware that courier orders cannot be accelerated to be delivered on the same day and that the expected date of delivery will vary depending on the delivery location.

Depending on your address, we typically deliver orders within 7 business days. When placing the order, make sure to check the anticipated delivery date.

Yes. All credit/debit card payment transactions on Kaso Pharmaceuticals are handled by third-party payment processing providers. These payment intermediaries adhere to the most demanding certification standard, which guarantees that all cardholder data is handled, stored, and sent securely using the most recent encryption techniques.

Any of the following methods, including Debit/Credit Card, Net Banking, Paytm Wallet, UPI, and Cash on Delivery (COD), can be used to pay for your medication orders.

Kaso Pharmaceuticals packages your order with the utmost care. Your order will be shipped in factory-sealed blister/strip packaging, untouchable by human hands.

Absolutely. You can call our helpline at +91 011-42467314 to reschedule your order.

There are many potential causes for your order's delay, including low stock, a staffing shortfall, increased demand, etc. By emailing info@kasopharmaceuticals.com you can reach our customer care if you want to know the precise cause of the delay.

If any of your payments are declined, you can try again or pay online another time. 

To make a payment, you can also hit the "Pay Now" button on the site or visit the order details page.

Please be aware that online payment confirmations are entirely reliant on the issuing bank if you are experiencing issues with your order's payment confirmation. The payment will appear in your account or wallet within 7 to 10 business days, albeit, if the payable amount has already been deducted from your account but appears as a transaction failure

The term "IN STOCK" denotes that the item is presently stocked in our warehouse and is accessible for shipping. 

AVAILABLE: This denotes that the item is available for purchase but that it will likely arrive in 4 to 5 days if it is in stock.

No. None of our items have any unstated fees.

If an item is broken or incorrect, please email info@kasopharmaceuticals.com  user@kasopharmaceuticals.com with the Order ID and a photo of the defective or incorrect item that clearly shows the batch number. Send an email too if something is missing. Please specify whether you want a replacement or a refund.

Calling 1 011-42467314, +91 9837605889, +91 9478720010, sending an email to info@kasopharmaceuticals.com  user@kasopharmaceuticals.com using the website's Contact Us form, or starting a "chat" session are all ways to contact customer care. If you choose to contact us by phone, our customer executives will be able to address most of your inquiries. Responses to emails will come within 12 hours.

When given by trained healthcare experts, allopathic medicine is typically safe. Before being approved for use, medications and therapies must pass extensive safety and effectiveness tests. They are produced in factory-sealed blister packs, without the use of any human hands, and under government oversight.

Yes, but only if your prescription specifies the salt names rather than a particular brand name.

Every drug has possible negative effects, which can range in severity from moderate to severe. It's important to go over these with your doctor before beginning any treatments. They can assist you in balancing the risks and advantages.

Allopathic treatment can frequently be used in conjunction with complementary and alternative therapies. To make sure there are no bad interactions between your therapies, you must tell your healthcare provider about any medication you take.

Observe the directions for disposal and storage that come with your medications. Keep them out of children's reach and keep them in a cold, dry area. By regional regulations, dispose of any unused or expired drugs.

If you experience a negative reaction, speak with your healthcare professional right away. Call 911 or visit the closest emergency room for emergencies. A list of your prescriptions and allergies should always be ready.

A vast range of ailments, including but not limited to infections, chronic diseases, cardiovascular problems, and different types of cancer, can be treated by allopathic treatment. It addresses a wide range of healthcare requirements. At Kaso Pharmaceuticals anti-cancer medicines, Anti-HIV, Hepatitis, and specialized lifesaving drugs are also available at a reasonable price.